Privacy Notice
Cookie Banner
We use cookies to provide website functionality, analyze site usage, understand what content you visit and how you use it, enable social media features, and assist in our marketing efforts, including showing you customized content. By using this website, you consent to the use of cookies in accordance with this policy. You may personalize your preferences, obtain more information, and withdraw or change your consent at any time by clicking on “Cookie Preferences” or by visiting our Cookie Notice link available on the site. For more information about the use of cookies, please see the cookie notice web page.
Cookie Panel Categories
Marketing and Targeted Advertising Cookies
These cookies are used to track our visitors' browsing habits and activity across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected, which enables us to show you relevant/personalized marketing content. We do not store directly personal information, but information that uniquely identifies your browser and internet device. We use this to display targeted advertising and/or share this data with third parties for the same purpose. If you do not allow these cookies, you will experience less personalized marketing content and targeted advertising.
Strictly Necessary Cookies
The strictly necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You may be able to decline these cookies through your browser, but necessary parts of the site will not then work. These cookies do not store any personally identifiable information.
Functional Cookies
These cookies enable the website to provide enhanced functionality, aid site personalization, and maintain user-selected options and site navigation aids. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly. These cookies may store anonymized data or personal preferences you have set.
Performance and Operational Cookies
These cookies allow us to count visits and traffic sources, perform customer surveys, and other web analytics, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. The information these cookies collect is aggregated, and in some instances, limited identifiable data may be collected. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
Social Media Cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.
Third-Party Cookies
We may also use third-party cookies from our partners to help us analyze how our site is used and to optimize our marketing efforts. These cookies may collect information about your online activities over time and across different websites. This information helps us and our partners to display relevant advertisements and content. For more details, please see our Cookie Policy.
Cookie Policy
What are Cookies, How are They Used, and How are They Managed?
Cookies are small text files that contain letters and numbers and are placed on your computer or device. Cookies are set when you visit a website that uses cookies and may be used to keep track of pages visited within the site, help you continue where you left off, or remember your preferences, such as language settings.Cookies are very important to help us make online services easier to use, monitor the use of our site, and improve the service to you. To make it easier for you to understand the way a website uses cookies, we have grouped them into easy-to-understand categories. The category to which a cookie belongs can be seen in the Cookie Panel.
Types of Cookies We Use
- Session Cookies: These are temporary cookies that expire at the end of a browser session; they are used to link your actions during that particular session.
- Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences within a site and across different sessions.
- First-Party Cookies: These are cookies set by our website and can only be read by our site.
- Third-Party Cookies: These cookies are set by other organizations, such as our analytics or advertising partners. These third parties may use cookies to collect information about your interactions with our website and others.
Managing Your Consent
The information in the Cookie Panel is provided to you in an open and transparent way, so you can see how cookies are used to enrich your visitor experience and make an informed choice to allow their usage. You may personalize your preferences, obtain more information, and withdraw or change your consent at any time by clicking on “Cookie Preferences” or by visiting our Cookie Notice link available on the site.
Controlling and Removing Cookies
However, if you wish to control and remove cookies, this can be done via settings in your web browser. Please be aware that restricting cookies may impact the functionality of a website. Many of the interactive functions offered by websites are dependent on cookies, and disabling or blocking cookies can prevent these services from working or reduce their usefulness.
Different web browsers may use different methods for managing cookies. Please follow the instructions below, from the web browser manufacturers directly, to configure your browser settings*:
*These links are to third-party sites, over which we have no control – no liability can be claimed if they are inaccurate.
Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Notice, please contact us at:
WhiteFiber
31 Hudson Yards, Floor 11
New York, NY 10001
Privacy Policy
Introduction
White Fiber ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.whitefiber.com, use our services, or engage with us. If you have any questions or concerns about this policy or your personal information, please contact us at privacy@whitefiber.com.
Information We Collect
We collect various types of personal information in the course of our business operations. This information may include, but is not limited to:
- Contact Information: Names, addresses, telephone numbers, email addresses, and other contact details.
- Account Information: Username, password, and other information necessary to establish and maintain an account.
- Transaction Information: Details about payments and transactions, including billing and shipping addresses.
- Usage Data: Information about how you interact with our website, including pages visited, links clicked, and other activity.
- Device Information: Information about the devices you use to access our services, such as IP address, browser type, and operating system.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies as described in our Cookie Policy.
- Form Submissions: Information provided by users through forms on our website, such as the contact us form
- Third-Party Data: Information obtained from third-party services and platforms you use to connect with us.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties, for example, our business partners.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this Website, you automatically agree to this privacy policy. This policy may change from time to time (see Changes to This Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
How We Use Your Information
We use the personal information we collect for various purposes, including:
- Providing Services: To deliver and manage our products and services, process transactions, and provide customer support.
- Communication: To communicate with you, including sending transactional emails, responding to inquiries, and providing information about your account.
- Marketing: To send you promotional materials and other communications about our products, services, and events. This may include personalized content based on your preferences and interactions with our services.
- Improving Services: To understand how our services are used, analyze trends, and improve our website, products, and services.
- Security: To protect the security and integrity of our website, services, and business operations.
- Legal Compliance: To comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and interests.
- Customer Relationship Management (CRM): To manage our customer relationships, including saving contact information in systems like [Hubspot/Salesforce] for future communications and support.
- Enhanced Conversions & Advanced Matching: To improve our marketing efforts and provide you with a more personalized experience. These technologies allow us to match the information you provide with other data we collect (such as email addresses and phone numbers) to better understand your interactions with our site and measure the effectiveness of our advertising. This matching is done in a secure manner and helps us optimize our marketing strategies.
- De-anonymizing Services: To use de-anonymizing services such as [Warmly or Rb2b] to enrich our understanding of website visitors and improve our targeting and personalization efforts.
Sharing and Disclosure of Your Information
We disclose personal information to third parties in certain circumstances, including:
- Our subsidiaries and affiliates.
- Contractors and Service Providers: We share personal information with third-party contractors or service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
- Legal Obligations: We may disclose personal information as required by law, such as to comply with a subpoena or similar legal process, or in response to a government request.
- Protective Measures: We may disclose personal information when we believe it is necessary to protect our rights, property, or safety, or those of others, investigate fraud, or respond to a government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- Consent: We may disclose your personal information for any other purpose with your consent.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the nature of the data, the purpose for processing, and the applicable legal requirements.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: The right to request access to your personal information.
- Rectification: The right to request the correction of inaccurate or incomplete personal information.
- Erasure: The right to request the deletion of your personal information, subject to certain conditions.
- Restriction: The right to request the restriction of processing of your personal information.
- Portability: The right to request the transfer of your personal information to another entity.
- Objection: The right to object to the processing of your personal information, including for marketing purposes.
- Automated Decision-Making: The right not to be subject to decisions based solely on automated processing, including profiling.
To exercise these rights, please contact us at privacy@whitefiber.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use, why we use them, and how you can control cookies, please see our Cookie Policy.
Third-Party Cookies: We may also allow third-party service providers to use cookies and similar tracking technologies on our website. These third-party service providers may include advertising networks and analytics providers. The information collected by these third parties is used to better understand your behavior and preferences, deliver targeted advertisements, and improve the overall effectiveness of our marketing efforts. We do not control these third parties' tracking technologies or how they may be used. For more information about third-party cookies and how to manage them, please see our Cookie Policy.
We may also use de-anonymizing services such as Warmly or Rb2b. These services help us understand and identify anonymous website visitors by cross-referencing their information with publicly available data. This enables us to provide a more personalized experience and improve our marketing strategies. For more information about these services and how to manage your preferences, please see our Cookie Policy.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
International Data Transfers
We may transfer your personal information to countries outside of your jurisdiction, including to countries that may not provide the same level of data protection as your home country. In such cases, we ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses or Privacy Shield certifications.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your data protection rights, please contact us at:
WhiteFiber
31 Hudson Yards, Floor 11
New York, NY 10001
California Consumer Privacy Act (CCPA) Rights and Other State Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:
- The right to know what personal information is being collected about you.
- The right to know whether your personal information is sold or disclosed and to whom.
- The right to say no to the sale of your personal information.
- The right to access your personal information.
- The right to equal service and price, even if you exercise your privacy rights.
To exercise your CCPA rights, please contact us at privacy@whitefiber.com. For more information about your CCPA rights, please refer to our full Privacy Policy.
[Furthermore, California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@whitefiber.com or write us at:
WhiteFiber
31 Hudson Yards, Floor 11
New York, NY 10001
Other US States may have consumer privacy laws that may provide their residents with additional rights regarding our use of their personal information. To learn more about consumer privacy rights in other US States and how to exercise them, visit this page.
General Data Protection Regulation (GDPR) Rights
If you are a resident of the European Economic Area (EEA), you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR). These rights include:
- The right to be informed about the collection and use of your personal data.
- The right to access your personal data and request a copy of it.
- The right to rectification if your personal data is inaccurate or incomplete.
- The right to erasure (also known as the "right to be forgotten") in certain circumstances.
- The right to restrict processing of your personal data in certain circumstances.
- The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
- The right to object to the processing of your personal data in certain circumstances.
- The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
To exercise your GDPR rights, please contact us at privacy@whitefiber.com. For more information about your GDPR rights, please refer to our full Privacy Policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your data protection rights, please contact us at:
WhiteFiber
31 Hudson Yards, Floor 11
New York, NY 10001
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